Linen

Ask once. Get back to work.

People ask in their own words. Linen does the routine work and checks it worked.

100% free, open source alternative to Freshservice and Jira Service Management

Free and open source, MIT licensed.

100% free. Yours to keep.

Linen is MIT licensed. Run it, change it and keep every record.

A good start. A careful handover.

Joining, moving and leaving each keep their own steps. Access and devices stay separate until each is done.

Just the choices that need you.

A clear recommendation, its consequences, and the facts that matter. Routine authorised work carries on.

The rest of your service desk.

  • Useful knowledgeAn answer with a source.
  • Shared interruptionsRecovery, person by person.
  • Devices & custodyKnow where things stand.
  • Changes & releasesMake change with care.
  • Service catalogueOr choose a known service.
  • Private notesHidden from employees without service-team access.

Try it beside what you have.

Connect Freshservice, review what comes across, and keep your current desk running while you decide.

Give everyone one place to ask.

Free and open source, MIT licensed.